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Essential Health Emergency Room Services
Essentia Health’s emergency rooms are staffed by experienced and compassionate medical professionals who are dedicated to providing high-quality care to patients with urgent medical needs.
Our emergency rooms offer a wide range of services, including:
Trauma Care
- Initial stabilization and treatment of traumatic injuries
- Advanced imaging and diagnostic testing
- Surgical intervention, if necessary
- Rehabilitation and follow-up care
Stroke Care
- Rapid assessment and diagnosis of stroke symptoms
- Administration of clot-busting medications
- Endovascular thrombectomy (surgical removal of blood clots)
- Rehabilitation and follow-up care
Cardiac Care
- Treatment of heart attacks and other cardiac emergencies
- Cardiac monitoring and telemetry
- Administration of medications and fluids
- Cardiac catheterization and angioplasty
Other Emergency Services
- Treatment of fractures, sprains, and dislocations
- Suturing of lacerations
- Treatment of burns
- Management of acute illnesses, such as pneumonia and sepsis
Emergency Room Locations and Hours of Operation
Essentia Health operates several emergency room locations across the region, providing round-the-clock access to emergency medical care.
- Duluth, MN
Essentia Health-St. Mary’s Medical Center
407 E Third St, Duluth, MN 55805
(218) 786-4000
Hours: Open 24/7 - Superior, WI
Essentia Health-St. Mary’s Medical Center – Superior
301 E 2nd St, Superior, WI 54880
(715) 392-7000
Hours: Open 24/7 - Grand Rapids, MN
Essentia Health-Grand Rapids Hospital
3201 Pokegama Ave S, Grand Rapids, MN 55744
(218) 327-7000
Hours: Open 24/7 - Virginia, MN
Essentia Health-Virginia Hospital
901 14th St N, Virginia, MN 55792
(218) 748-7000
Hours: Open 24/7 - Hermantown, MN
Essentia Health-Hermantown Urgent Care Clinic
4855 Miller Trunk Hwy, Hermantown, MN 55811
(218) 726-8500
Hours: Monday-Friday, 8:00 AM – 8:00 PM; Saturday-Sunday, 10:00 AM – 6:00 PM - Cloquet, MN
Essentia Health-Cloquet Urgent Care Clinic
1044 Cloquet Ave, Cloquet, MN 55720
(218) 879-2700
Hours: Monday-Friday, 8:00 AM – 8:00 PM; Saturday-Sunday, 10:00 AM – 6:00 PM
Patient Experience and Quality of Care
Essentia Health prioritizes patient satisfaction and well-being in its emergency room services. Patients consistently commend the hospital for its compassionate and skilled staff, prompt attention, and comfortable facilities.
Quality Ratings and Accreditations
Essentia Health’s emergency rooms have received numerous accolades for their exceptional care. The hospital has earned:
- Accreditation from The Joint Commission
- Recognition as a Level III Trauma Center
- High ratings from independent patient satisfaction surveys
Measures for Patient Satisfaction and Safety
Essentia Health implements various measures to ensure patient satisfaction and safety, including:
- Dedicated patient advocates to assist with communication and support
- Regular staff training on patient-centered care
- Advanced medical equipment and technology
- Comprehensive infection control protocols
By prioritizing patient experience and quality of care, Essentia Health’s emergency room services strive to provide exceptional healthcare in a supportive and compassionate environment.
Insurance and Payment Options
Essentia Health emergency rooms accept most major insurance plans. We understand that medical emergencies can be stressful, and we strive to make the billing process as smooth as possible.
For uninsured or underinsured patients, we offer a variety of payment options, including payment plans and financial assistance programs. We encourage you to contact our billing department to discuss your options.
Billing and Payment
We will bill your insurance company directly for services provided in our emergency rooms. If you have any questions about your bill, please contact our billing department at [phone number].
Preparing for an Emergency Room Visit
When faced with a medical emergency, it’s essential to be prepared for your visit to the emergency room (ER). Understanding what to expect and what to bring can help minimize stress and ensure you receive prompt and appropriate care.
What to Expect During an ER Visit
Upon arrival at the ER, you will be assessed by a triage nurse. This involves answering questions about your symptoms and medical history. Based on the severity of your condition, you will be assigned a triage level, which determines the order in which you will be seen by a doctor.
Essential Items to Bring
* Photo ID
* Insurance card
* List of current medications
* Any relevant medical records
* Comfortable clothing
* Snacks and drinks (in case of a prolonged wait)
The Triage Process
The triage process helps prioritize patients based on the urgency of their medical needs. The triage nurse will assess your symptoms and assign a triage level:
* Level 1: Immediate life-threatening emergency
* Level 2: Urgent, but not life-threatening
* Level 3: Semi-urgent, requiring medical attention within hours
* Level 4: Non-urgent, can be seen by a primary care physician
* Level 5: Not an emergency, can be treated at home
Telemedicine and Virtual Care Options
For non-emergency situations, Essentia Health offers telemedicine and virtual care services. These services provide a convenient and accessible way to receive medical care from the comfort of your own home.
To access these services, patients can either download the Essentia Health MyChart app or visit the Essentia Health website. Patients can use telemedicine or virtual care services for a variety of conditions, including:
- Colds and flu
- Allergies
- Skin rashes
- Minor injuries
- Urinary tract infections
The cost of virtual care services varies depending on the type of service and the patient’s insurance coverage. However, virtual care services are generally more affordable than in-person visits.
There are several benefits to using virtual care services, including:
- Convenience: Patients can access care from anywhere with an internet connection.
- Time savings: Patients can avoid the time and hassle of traveling to a doctor’s office.
- Cost savings: Virtual care services are generally more affordable than in-person visits.
Overall, telemedicine and virtual care services provide a convenient, affordable, and accessible way to receive medical care for non-emergency situations.
