Table of contents:
HSHS Health System Overview
HSHS Health System is a comprehensive healthcare provider with a rich history of serving communities throughout Illinois and Wisconsin. Founded in 1858 as the Hospital Sisters of St. Francis, HSHS has evolved into a robust network of hospitals, clinics, and other healthcare facilities.
Guided by its mission to provide high-quality, compassionate healthcare, HSHS is dedicated to improving the health and well-being of its patients and communities. The organization’s vision is to be the provider of choice for healthcare services, while its core values emphasize dignity, respect, compassion, excellence, and stewardship.
Geographic Reach and Facilities
HSHS Health System operates a vast network of healthcare facilities, spanning across 25 counties in Illinois and Wisconsin. The system includes 15 hospitals, over 50 primary and specialty care clinics, and numerous other healthcare centers. HSHS’s geographic reach allows it to provide accessible and convenient healthcare services to a diverse population.
Services and Specialties
HSHS Health System offers a comprehensive range of medical services, catering to the diverse healthcare needs of communities across Illinois and Wisconsin. Our network of hospitals, clinics, and specialized centers provides high-quality care, from routine checkups to complex medical procedures.
Our dedicated team of healthcare professionals, including physicians, nurses, and allied health professionals, is committed to providing compassionate and personalized care. We leverage advanced technologies and innovative treatments to ensure the best possible outcomes for our patients.
Specialty Care Areas
HSHS Health System specializes in a wide range of medical disciplines, including:
- Cancer Care: We offer comprehensive cancer care, including diagnosis, treatment, and support services.
- Cardiology: Our expert cardiologists provide advanced care for heart conditions, including heart disease, heart attacks, and arrhythmias.
- Orthopedics: Our orthopedic surgeons specialize in the diagnosis and treatment of musculoskeletal conditions, such as joint pain, fractures, and sports injuries.
- Neurology: We provide comprehensive neurological care, including diagnosis and treatment of conditions such as stroke, epilepsy, and Parkinson’s disease.
- Gastroenterology: Our gastroenterologists specialize in the diagnosis and treatment of digestive disorders, including stomach pain, ulcers, and colon cancer.
- Urology: Our urologists provide care for urinary tract and reproductive system conditions, including prostate cancer, kidney stones, and incontinence.
We also offer a range of other specialty care services, including pediatrics, obstetrics, and gynecology. Our team of specialists collaborates closely to provide seamless care, ensuring that our patients receive the best possible treatment for their specific needs.
Quality and Patient Experience
HSHS Health System is dedicated to providing high-quality healthcare and exceptional patient experiences. Our commitment to quality is reflected in our strong performance on national quality metrics and patient satisfaction surveys.
We actively implement initiatives and programs to enhance patient experience, such as:
Patient Satisfaction Ratings
HSHS Health System consistently receives high patient satisfaction ratings. According to the 2022 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, our patients rate us above the national average in all key areas, including:
- Communication with doctors and nurses
- Responsiveness of hospital staff
- Pain management
- Overall rating of hospital
Quality Metrics
HSHS Health System performs well on national quality metrics, including:
- 30-day readmission rates
- Hospital-acquired infection rates
- Patient safety indicators
Patient Feedback and Data
We actively collect and analyze patient feedback and data to identify areas for improvement. We use this information to:
- Develop and implement new programs and initiatives
- Train and educate staff on best practices
- Make informed decisions about resource allocation
Research and Innovation
HSHS Health System is committed to advancing medical knowledge and improving patient care through cutting-edge research and innovation. Our research programs span a wide range of disciplines, from basic science to clinical trials, and we collaborate closely with academic institutions and industry partners to translate research findings into practical applications.
Clinical Trials
HSHS Health System actively participates in numerous clinical trials, providing patients with access to the latest treatments and technologies. These trials cover a variety of conditions, including cancer, cardiovascular disease, and neurological disorders. Our researchers are involved in developing new drugs, devices, and therapies, and we have a strong track record of success in bringing innovative treatments to market.
Community Involvement and Outreach
HSHS Health System is deeply committed to improving the well-being of the communities it serves. Through various outreach programs and initiatives, the system aims to address the health needs of underserved populations, promote healthy lifestyles, and foster community partnerships.
HSHS collaborates with local organizations, health advocacy groups, and government agencies to develop and implement comprehensive programs that address specific health challenges. These partnerships allow HSHS to leverage its resources, expertise, and reach to maximize the impact of its outreach efforts.
Community Health Assessments
HSHS conducts regular community health assessments to identify the most pressing health needs in the areas it serves. These assessments involve gathering data from various sources, including surveys, focus groups, and interviews with community members and healthcare providers. The findings from these assessments guide the development of targeted outreach programs and initiatives that address the specific health concerns of each community.
Health Education and Promotion
HSHS offers a wide range of health education and promotion programs designed to empower individuals and families to make informed decisions about their health. These programs cover topics such as nutrition, exercise, disease prevention, and mental health. HSHS collaborates with schools, community centers, and other organizations to deliver these programs to a diverse audience.
Access to Care
HSHS is committed to ensuring that everyone has access to quality healthcare, regardless of their income or insurance status. The system operates several free and low-cost clinics that provide primary care, dental care, and behavioral health services to underserved populations. HSHS also partners with community organizations to offer transportation services, financial assistance, and other support to help individuals access the care they need.
Disaster Preparedness and Response
HSHS plays a vital role in disaster preparedness and response efforts in the communities it serves. The system has developed comprehensive emergency plans and collaborates with local authorities and emergency responders to ensure a coordinated response to natural disasters and other emergencies. HSHS also provides training and resources to community members to help them prepare for and respond to emergencies.
Impact of Outreach Programs
The community outreach programs and initiatives supported by HSHS Health System have a significant impact on the well-being of the communities served. These programs have been shown to improve health outcomes, reduce healthcare costs, and promote healthier lifestyles. HSHS is committed to continuing its outreach efforts and working with community partners to build healthier communities.
Workforce and Training
HSHS Health System employs a diverse workforce of over 15,000 dedicated individuals, representing a wide range of professions and backgrounds. We are committed to providing our employees with the training and development opportunities they need to succeed in their roles and advance their careers.
Training and Development Opportunities
We offer a comprehensive suite of training and development programs designed to enhance the skills and knowledge of our employees. These programs include:
- On-the-job training and mentoring
- Leadership development programs
- Technical training
- Continuing education opportunities
- Tuition reimbursement
Commitment to Professional Growth
We believe that professional growth is essential for both individual and organizational success. We encourage our employees to take advantage of the training and development opportunities available to them and support them in their pursuit of continuing education.
We are proud of the commitment our employees have to providing high-quality care to our patients and communities. Our investment in training and development ensures that our workforce is equipped with the skills and knowledge they need to continue to provide exceptional care for years to come.
Financial Performance and Growth
HSHS Health System maintains a robust financial position, ensuring its long-term stability and growth. The organization’s financial performance reflects a commitment to prudent fiscal management and effective resource allocation.
Growth strategies and expansion plans have been instrumental in expanding HSHS’s reach and enhancing its service offerings. Through strategic mergers and acquisitions, the system has extended its geographical footprint and diversified its healthcare services. This expansion has enabled HSHS to better meet the evolving needs of communities it serves.
The organization continuously monitors healthcare industry trends and proactively adapts to evolving market dynamics. The system’s financial health is influenced by factors such as reimbursement models, regulatory changes, and technological advancements. HSHS remains agile and responsive to these trends, ensuring its financial sustainability and ability to provide high-quality healthcare services.
Leadership and Governance
HSHS Health System is guided by a dedicated team of leaders and executives who bring a wealth of experience and expertise to the organization. Our governance structure ensures that decisions are made in a transparent and accountable manner, with the best interests of our patients and communities at heart.
Key Leaders and Executives
The HSHS Health System leadership team includes:
- CEO: Mary Starmann-Harrison
- COO: Jim Dover
- CFO: Eric Manning
- CMO: Dr. Anupam Goel
These individuals are responsible for setting the strategic direction of the organization and ensuring that our mission and values are upheld throughout our system.
Governance Structure
HSHS Health System is governed by a volunteer board of directors who are elected by our member hospitals. The board is responsible for overseeing the organization’s financial performance, strategic planning, and compliance with all applicable laws and regulations.
Board of Directors
Our board of directors is composed of a diverse group of individuals with expertise in healthcare, finance, business, and community service. They bring a range of perspectives and experiences to the table, ensuring that HSHS Health System remains responsive to the needs of our patients and communities.
Strategic Planning
The board of directors works closely with the leadership team to develop and implement strategic plans that guide the organization’s future direction. These plans are based on a thorough assessment of our strengths, weaknesses, opportunities, and threats, and they Artikel our goals and objectives for the future.
