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Sutter Health Overview
Sutter Health, a non-profit integrated healthcare delivery system, was founded in 1858 by the Sisters of Mercy in Sacramento, California. Today, it is one of the largest healthcare providers in Northern California, with over 10,000 physicians and 50,000 employees. Sutter Health’s mission is to provide high-quality, accessible, and affordable healthcare to the communities it serves.
Mission, Vision, and Values
Sutter Health’s mission statement is “to improve the health and well-being of the people and communities we serve.” The organization’s vision is “to be the most trusted and respected healthcare provider in Northern California.” Sutter Health’s values are:
- Compassion
- Integrity
- Excellence
- Respect
- Collaboration
Organizational Structure and Key Executives
Sutter Health is governed by a Board of Directors and led by a President and CEO. The organization is divided into four regions:
- Greater Sacramento
- Bay Area
- Central Valley
- Sierra Nevada
Each region is led by a Regional President. Sutter Health also has several subsidiaries, including:
- Sutter Medical Group
- Sutter Health Plus
- Sutter Care at Home
Sutter Health Services
Sutter Health provides a comprehensive suite of healthcare services to meet the diverse needs of its patients. From routine checkups to complex surgeries, Sutter Health offers a wide range of medical specialties and treatments.
Primary care services are the foundation of Sutter Health’s healthcare system. These services include preventive care, such as annual physicals and screenings, as well as the diagnosis and treatment of common illnesses and injuries. Sutter Health also offers urgent care services for non-life-threatening conditions that require immediate attention, such as sprains, cuts, and infections.
Specialty Services
In addition to primary and urgent care, Sutter Health offers a full range of specialty services, including:
- Cardiology: Diagnosis and treatment of heart conditions, including heart attacks, heart failure, and arrhythmias.
- Neurology: Diagnosis and treatment of disorders of the brain, spinal cord, and nervous system, such as stroke, epilepsy, and Parkinson’s disease.
- Orthopedics: Diagnosis and treatment of musculoskeletal conditions, including fractures, sprains, and arthritis.
- Oncology: Diagnosis and treatment of cancer, including chemotherapy, radiation therapy, and surgery.
- Pediatrics: Care for children from birth through adolescence, including well-child visits, vaccinations, and treatment of childhood illnesses.
Sutter Health’s commitment to providing high-quality healthcare is evident in its state-of-the-art facilities and experienced medical professionals. With a focus on patient-centered care, Sutter Health strives to deliver personalized and compassionate healthcare to all its patients.
Sutter Health Locations
Sutter Health operates a network of hospitals, clinics, and medical centers throughout Northern California. These facilities provide a wide range of healthcare services, including primary care, specialty care, and emergency care.
Hospitals
| Region | City | Address | Services |
|—|—|—|—|
| Bay Area | San Francisco | 225 5th Street | Trauma center, cancer center, heart center |
| Bay Area | Berkeley | 2000 Hearst Avenue | Emergency department, surgery center, maternity ward |
| Central Valley | Sacramento | 2801 Capitol Avenue | Trauma center, burn center, cancer center |
| Central Valley | Stockton | 1201 North California Street | Emergency department, surgery center, maternity ward |
| North Bay | Santa Rosa | 3333 Chanate Road | Trauma center, cancer center, heart center |
| North Bay | Vallejo | 1000 Vallejo Drive | Emergency department, surgery center, maternity ward |
Clinics
| Region | City | Address | Services |
|—|—|—|—|
| Bay Area | San Francisco | 1330 Mission Street | Primary care, pediatrics, women’s health |
| Bay Area | Oakland | 2001 Broadway | Primary care, dentistry, mental health |
| Central Valley | Sacramento | 1601 I Street | Primary care, pediatrics, women’s health |
| Central Valley | Fresno | 1820 Fresno Street | Primary care, dentistry, mental health |
| North Bay | Santa Rosa | 1400 Mendocino Avenue | Primary care, pediatrics, women’s health |
| North Bay | Napa | 2000 Napa Valley Drive | Primary care, dentistry, mental health |
Medical Centers
| Region | City | Address | Services |
|—|—|—|—|
| Bay Area | San Francisco | 400 Parnassus Avenue | Cancer center, heart center, neuroscience center |
| Bay Area | Palo Alto | 701 Welch Road | Cancer center, heart center, women’s health center |
| Central Valley | Sacramento | 2315 Stockton Boulevard | Cancer center, heart center, neuroscience center |
| Central Valley | Modesto | 900 McHenry Avenue | Cancer center, heart center, women’s health center |
| North Bay | Santa Rosa | 1010 Santa Rosa Avenue | Cancer center, heart center, neuroscience center |
| North Bay | Petaluma | 4000 Petaluma Boulevard | Cancer center, heart center, women’s health center |
Sutter Health Technology
Sutter Health is committed to using advanced technology to improve the patient experience and deliver high-quality care. The health system has invested heavily in electronic health records (EHRs), telemedicine, and remote patient monitoring to enhance patient care.
Sutter Health’s EHR system, called Epic, allows doctors and nurses to access patient information instantly and securely from any location. This system provides a comprehensive view of a patient’s medical history, including test results, medications, and allergies. It also enables doctors to communicate with each other and with patients more efficiently.
Telemedicine
Sutter Health offers telemedicine services to patients who live in rural or underserved areas or who have difficulty traveling to a doctor’s office. Telemedicine allows patients to consult with a doctor via video conference from the comfort of their own homes. This service is particularly beneficial for patients who need to see a specialist or who have chronic conditions that require ongoing care.
Remote Patient Monitoring
Sutter Health also offers remote patient monitoring services to patients with chronic conditions, such as diabetes or heart failure. These services allow patients to track their health status at home and share their data with their doctors remotely. This information can help doctors make more informed decisions about a patient’s care and can help patients stay healthier.
Sutter Health Research and Innovation
Sutter Health is dedicated to advancing medical knowledge and improving patient care through its robust research and innovation programs. Our network of hospitals, clinics, and research centers collaborate to conduct cutting-edge research and clinical trials, translating groundbreaking discoveries into tangible benefits for our patients.
Our research initiatives encompass a wide range of therapeutic areas, including cancer, cardiovascular disease, neuroscience, and infectious diseases. Sutter Health’s researchers are actively involved in clinical trials, partnering with pharmaceutical companies and academic institutions to evaluate new treatments and technologies.
Clinical Trials
Sutter Health offers patients access to a vast array of clinical trials, providing them with the opportunity to participate in cutting-edge research and potentially receive novel treatments. Our dedicated clinical research teams ensure that trials are conducted with the highest ethical standards and scientific rigor. By participating in clinical trials, patients can contribute to medical advancements while potentially improving their own health outcomes.
Sutter Health Patient Experience
Sutter Health is dedicated to providing exceptional patient care, focusing on patient-centered approaches that prioritize individual needs and preferences. Through various initiatives, Sutter Health aims to enhance patient satisfaction and create a positive and personalized healthcare experience.
Patient Feedback
Patient feedback is highly valued at Sutter Health. Patients are encouraged to share their experiences, both positive and negative, through surveys, focus groups, and online platforms. This feedback is carefully analyzed and used to identify areas for improvement, ensuring that healthcare services align with patient expectations and needs.
Care Management Programs
Sutter Health offers comprehensive care management programs designed to support patients with chronic conditions. These programs provide personalized care plans, regular check-ups, and access to a team of healthcare professionals, including nurses, physicians, and social workers. By proactively managing chronic conditions, Sutter Health helps patients improve their health outcomes and enhance their quality of life.
Patient Education and Empowerment
Sutter Health believes that empowered patients are better equipped to manage their own health. The organization provides a wide range of educational resources, including online classes, workshops, and support groups. These resources help patients understand their conditions, treatment options, and lifestyle changes necessary to improve their well-being.
Patient-Centered Technology
Sutter Health leverages technology to enhance patient engagement and improve communication. The Sutter My Health app allows patients to access their medical records, schedule appointments, and communicate with their healthcare providers securely. The app also provides personalized health information and tools to help patients track their progress and make informed decisions about their care.
Compassionate and Respectful Care
Sutter Health’s commitment to patient-centered care extends to the bedside. Healthcare professionals are trained to provide compassionate and respectful care, treating patients with dignity and understanding. Sutter Health believes that a positive patient experience contributes to better health outcomes and overall satisfaction with the healthcare system.
Sutter Health Financial Performance
Sutter Health, a renowned healthcare provider, has demonstrated a solid financial performance, underpinned by diverse revenue streams and a prudent approach to expenses. The organization’s financial health enables it to continue investing in cutting-edge technology, expand its services, and enhance patient care.
Sutter Health’s revenue primarily originates from patient care services, including hospital stays, outpatient visits, and medical procedures. Other sources of revenue encompass insurance premiums, government reimbursements, and investments. The organization’s expenses are predominantly associated with personnel costs, supplies, and facility maintenance.
The healthcare industry landscape, characterized by evolving healthcare reforms and technological advancements, exerts a significant influence on Sutter Health’s financial performance. The organization continuously adapts to regulatory changes, such as the Affordable Care Act, and leverages technology to improve efficiency and reduce costs.
